Orders may also be placed via e-mail or telephone at any time. An answerphone is available 24 hours in our absence. Our opening hours are usually 9-5pm.
Most new books are kept in stock for immediate dispatch. If not in stock, the expected delivery time will be shown in the entry for that item, and on your order confirmation if you purchase. Occasionally, books which are not in stock may go out of print, or become temporarily available – again this will be indicated in the entry.
Each used book has an 'unique' entry and will be automatically removed from the site once purchased.
Orders placed for books in advance of their publication date will be treated as 'subscription' orders. Payment will be debited when the order is placed, and the book supplied as soon as it becomes available.
Data Protection, privacy and Security
Details provided by customers during the ordering process are kept on file as necessary for processing and dispatching their order and for maintaining our mailing list, i.e names, addresses, email addresses, and telephone numbers. Such information is never passed to third parties and is securely held, and kept in accordance with the guidelines of the Data Protection Act. All web-site payments are processed securely by Sage-Protx on our behalf and therefore we hold no card information or other financial details in-house.
Please note. You may opt out of receiving mailings at any time. This can be done by ticking a box at the bottom of every e-mail newsletter or update that you receive from Treesource. You can also opt out via the website, or by contacting us by e-mail or telephone.
Prices may be subject to change without notice. These usually follow alterations in the publisher's price or fluctuations in the exchange rate at the point we purchase books We will inform you of any price increase, allowing you the option to cancel before orders are invoiced and dispatched.
As with most e-commerce sites, our shopping basket and checkout require you to have cookies enabled within your browser settings to function correctly. We do not store any personal information in the cookie, and only a meaningless randomly generated key to link you to your basket contents.
customers who need to send us their payment details securely, without placing an order, may use this secure payment form. This may be to pay an invoice, complete a transaction, pay for an item not offered on the website, or to supply new or updated card information
UK postage is charged at £1.95 for orders under 0.75 kg rising to a maximum of £7.50 for orders over 3.75 kg. Overseas shipping charges are based on the total weight of the order. PLEASE NOTE FOR OVERSEAS CUSTOMERS: if ordering several books we may be able to offer cheaper postage options, especially to IRELAND,and NW EUROPE The postage due for each geozone is shown in the shopping basket - By default the postage chosen is UK, so please note that you must choose the geozone in which you live before proceeding to purchase.
VISA/MASTERCARD/AMEX/JCB/Maestro/Solo/Electron are accepted without charge, by on-line ordering from this website. Payment by Paypal is also accepted.
All books are zero rated in the UK. Some items e.g. lenses DVDs, CDs, are standard rated for VAT (20% in the UK). Prices shown on the website are inclusive of VAT. For customers outside the EU, and EU customers providing a valid VAT registration number, VAT will be deducted automatically from the price of standard rated goods during checkout.
Our VAT registration number is 442 8165 50.